AUTHOR=Wang YanJiao , Ye YaQin , Jin Yanjun , Chuang Yen-Ching , Chien Ching-Wen , Tung Tao-Hsin 

TITLE=The Hybrid Multiple-Criteria Decision-Making Model for Home Healthcare Nurses’ Job Satisfaction Evaluation and Improvement

JOURNAL=International Journal of Public Health

VOLUME=67

YEAR=2022

URL=https://www.ssph-journal.org/journals/international-journal-of-public-health/articles/10.3389/ijph.2022.1604940

DOI=10.3389/ijph.2022.1604940

ISSN=1661-8564

ABSTRACT=<p><bold>Objectives:</bold> To investigate and evaluate the key factors related to job satisfaction performance of home healthcare nurses (HHNs).</p><p><bold>Methods:</bold> A total of 31 HHNs from three community hospitals in Zhejiang province were invited to participate in the study. They completed a questionnaire survey based on the home healthcare nurse job satisfaction scale (HHNJS) from February to March 2022. Consistent fuzzy preference relation (CFPR) methods and important-performance analysis (IPA) were used to obtain the attribute weights and performance for HHNs job satisfaction.</p><p><bold>Results:</bold> The results showed that the attributes of <italic>C</italic><sub>13</sub>, <italic>C</italic><sub>14</sub>, <italic>C</italic><sub>15</sub>, <italic>C</italic><sub>23</sub>, <italic>C</italic><sub>24</sub>, <italic>C</italic><sub>42</sub>, <italic>C</italic><sub>51</sub>, and <italic>C</italic><sub>52</sub> were key factors influencing HHNs job satisfaction.</p><p><bold>Conclusion:</bold> The hybrid multiple-criteria decision-making (MCDM) model can help home-healthcare-agency administrators better understand the key factors related to HHNs job satisfaction and establish reasonable improvement strategies.</p>